(A) Hero Full Body Pad
Our Hero Full Body Pad not only offers red light and near-infrared light therapy, but also includes blue light therapy. We believe blue light therapy is important in red and infrared therapy products because it kills bacteria. It helps with many skin irritations, helps prevent infection, and supports faster wound healing.
Our Hero Full Body Pad provides 1,304 LEDs with 660nm and 850nm red and infrared light therapy, as well as 450nm blue light therapy to treat tight, sore muscles and arthritis while also addressing skin issues—all in one session. Red and infrared light therapy may also be used together without blue light therapy, and there is also a full panel of blue light therapy for skin-specific concerns.
With multiple custom settings, you can now provide your horse with relief from the many issues equine athletes experience, helping keep them happy, healthy, and performing at their peak.
For ease of cleaning, a translucent PVC plastic lining surrounds the diodes. The Hero can be powered by an external battery with a convenient Velcro pocket that attaches to the wrap, or a 12-volt outlet. The external battery pack is included.
Shipping
How long does it take for my order to ship?
Standard shipping for orders in the contiguous US takes 2–4 business days, excluding holidays. At this time, we do not ship internationally.
What shipping method do you use?
Standard orders within the United States are shipped via USPS First Class or Priority Mail.
Do you ship internationally?
Unfortunately, we are not shipping internationally at this time.
Are there any shipping restrictions for my order?
We primarily use USPS for delivery, but we can accommodate UPS shipping upon request.
Payments
What forms of payment do you accept?
We accept the following payment methods:
- PayPal
- Visa
- MasterCard
- Discover
- American Express
Do I need a PayPal account to purchase from this store?
No, a PayPal account is not required. However, if you have an existing PayPal account, you are welcome to use it.
How secure is this store?
Our store uses PayPal for secure payments. PayPal automatically encrypts your confidential information during transmission using Secure Sockets Layer (SSL) protocol with a 128-bit encryption key (the highest level commercially available).
Returns & Exchanges
What is your return policy?
Our goal is 100% customer satisfaction. Returns are accepted within 30 days from the original shipping date.
To request a return authorization, please contact customer service at:
- Phone: 845-726-3598
- Email: info@starriderequestrian.com
When requesting a return, please have the following information ready:
- Order Date
- Order Number
- Item Number
If your product is defective, we will exchange it for a new one at no additional cost.
For additional questions, please contact us directly.
Please mail returns or exchanges to:
Starrider Equestrian
PO Box 457
Westtown, NY 10998